About
kaputt.de is for broken electronics what google maps/goeuro.com is for comparing different means of transport (bus vs. train vs flight) Customers visit kaputt.de with their broken product (cellphone, dishwasher, coffee machine). Our site guides them through the options they have based on three functions: 1) repair guides (find, create, link, rank) 2) professional repair services (find, choose, rank) 3) alternatives: disposal/exchange of old or purchase of a new product Imagine a combination of ifixit.com, my-hammer.de and ebay.com kaputt.de’s USP is that we are providing a integrative business model that unites services that are yet not interacting. Similar to a search engine we collect knowledge and infomation, evaluate the content with the help of the crowd and in conclusion make the user’s options comparable. This implies that kaputt.de helps the user to find the decision that suits him personally the best when an electronic device breaks.